Social Processes and Behavioural Issues

1 Concept of Organizational Behaviour

1. The Open System and Institutional Perspectives of Society and Organisation
2. The Society-Environment-Organisation Interface
3. Social Processes as Sources of Human Behaviour
4. Process Levels from Individual (Micro) Level to Society (Macro) Level
5. Changing Society and Organisations in India

2 Approaches to Organizational Behaviour

1. Meaning of and Approaches to Organisational Behaviour (OB)
2. OB Components and Models
3. Systems View of OB
4. Components of Formal Organisation System
5. OB Models
6. Managing Organisational Behaviour

3 Evolution of Organizational Behaviour

1. The Classical movement
2. Social Man Theory
3. Behavioural Movement
4. Human Relations Movement
5. Neo-Human Relations
6. Behavioral Science Theorists

4 Personality, Values and Attitudes

1. Models to Understand Human Behaviour
2. Implications for the Organisation
3. Personality
4. Determinants of Personality
5. Type and Trait Approaches to Personality
6. Theories of Personality
7. Impact of Personality Traits on Organisational Behaviour
8. Importance of Personality
9. Attitudes
10. Attitudes and Organisation
11. Values
12. Socialisation’s Influence on Personality, Values and Attitudes
13. Schein Socialisation Model

5 Learning and Behaviour Modification

1. Concept and Definition
2. Theories of Learning
3. Reinforcement and Learning
4. Role and Methods of Reinforcement
5. Punishment
6. Extinction
7. Organisational Learning
8. Learning Organisation
9. Behaviour Modification
10. Behaviour Modification Process
11. Organisational Behaviour Modification (OBM)

6 Perception and Attribution

1. Definition and Nature of Perception
2. Basic Elements in Perceptual Process
3. Factors Influencing Perception
4. Perceptual Organisation
5. Social Perception
6. Impression Management
7. Attribution
8. Perception: Errors and Remedies
9. Perception and its Application in Organisations

7 Motivation

1. Motivation: Evolution of the Concept
2. Types of Motivation
3. Motivation and Morale
4. Motivating employees in actual practice
5. Motives and Managerial Behaviour

8 Group Dynamics and Team Building

1. The Concept and Nature of Group
2. Stages of Group Development
3. Determinants of Group Productivity
4. Teams: Nature and Types
5. Effective Team Building
6. Problems Affecting Teamwork

9 Conflict and Negotiation Strategies

1. Defining Conflict
2. Conflict: Types and Levels
3. Sources of conflict
4. Effects of Conflict
5. Conflict Process
6. Conflict Management
7. Conflict Prevention
8. Negotiation
9. The process of negotiation
10. Types of Bargaining Strategies
11. Individual Differences in Negotiation Effectiveness
12. Situational Factor of negotiation
13. Ethics and Negotiation
14. Third Party negotiations
15. The Gandhian Approach to conflict resolution and integration
16. Avoiding common mistakes in negotiation

10 Job Stress

1. What is Stress?
2. Understanding stress in organisations
3. Types of Stress
4. Knowing Stress Management Techniques
5. Burnout and Rustout
6. Coping with Stress

11 Employee Empowerment

1. Concept and Theory of Employee Empowerment
2. Management’s Role in Empowerment
3. Measuring Empowerment
4. Pros & Cons of Empowerment in an Organization

12 Organization Citizenship Behaviour

1. Concept of OCB
2. Evolution of OCB Concept
3. Forms and Dimensions of OCB
4. Antecedents of OCB
5. Implications of OCB
6. OCB in Practice
7. Measuring OCB
8. OCB: Potential Pitfalls

13 Organisational Inclusiveness

1. Inclusion of People with Disabilities
2. Gender Diversity
3. Transgender and LGBT Inclusion

14 Diversity Management

1. Meaning of Diversity Management
2. Need for Diversity in Organisation
3. Levels of Diversity
4. Discrimination
5. Biographical Characteristics
6. What is Diversity at Workplace?
7. The Reason Behind Rise of Diversity
8. Diversity is a Threat or an Opportunity?
9. Implementing Diversity Management Strategy
10. Diversity Case Study

15 Positive Approaches to Work Behaviour

1. Optimism in Workplace
2. Happiness Objective or Subjective
3. Spiritual Intelligence (SQ) at Workplace
4. Concept of SQ
5. Organizational Spirituality
6. Contribution of Spiritual Intelligence to Managerial Leadership
7. Emotional Intelligence
8. Models of Emotional Intelligence
9. Applications of Emotional Intelligence