Managing Organisational Behaviour

by | Feb 13, 2023

Managing Organisational Behaviour is a crucial aspect of effective leadership and organizational success. It involves understanding and influencing the behavior of individuals and groups within the organization to achieve the desired goals and objectives. In this blog, we will explore the key strategies and approaches for managing organisational behaviour to create a positive and productive work environment.

Understanding the Importance of Managing Organisational Behaviour

Effective management of organisational behaviour is essential for several reasons:

  • Improved Performance: By understanding and addressing factors that influence employee behavior, managers can enhance individual and team performance, leading to increased productivity and efficiency.
  • Employee Satisfaction: A positive work environment that values employee well-being and job satisfaction contributes to higher levels of employee engagement and retention.
  • Conflict Resolution: Managing organisational behaviour involves addressing conflicts and interpersonal issues constructively, fostering a harmonious work culture.
  • Effective Communication: Encouraging open and transparent communication within the organization enhances collaboration and teamwork.
  • Change Management: Skillful management of organisational behaviour is critical during times of change or restructuring, ensuring smooth transitions and minimizing resistance.

Strategies for Managing Organisational Behaviour

1. Promoting a Positive Organisational Culture:

  • Lead by Example: Managers should exemplify the desired behaviors and values to inspire employees.
  • Encourage Open Communication: Establish channels for open and transparent communication, allowing employees to share their ideas, concerns, and feedback.

2. Empowering Employees:

  • Delegate Authority: Empower employees by delegating decision-making authority and responsibility.
  • Encourage Innovation: Foster a culture that values creativity and encourages employees to come up with new ideas and solutions.

3. Recognizing and Rewarding Performance:

  • Performance-Based Incentives: Implement performance-based rewards and recognition programs to motivate employees and acknowledge their contributions.

4. Providing Training and Development:

  • Skill Enhancement: Offer training and development opportunities to improve employee skills and competencies.
  • Leadership Development: Invest in leadership development programs to groom future managers and leaders.

5. Effective Conflict Resolution:

  • Mediation: Implement mediation and conflict resolution mechanisms to address interpersonal conflicts professionally.
  • Encourage Collaboration: Foster a collaborative work environment, promoting teamwork and cooperation.

6. Change Management:

  • Clear Communication: During times of change, communicate openly and transparently about the reasons for change and its potential impact.
  • Employee Involvement: Involve employees in the change process and seek their input and ideas.

Conclusion

Managing Organisational Behaviour is a dynamic and multi-faceted responsibility that requires a deep understanding of human behavior and effective leadership skills. By promoting a positive culture, empowering employees, recognizing performance, providing training, and skill development, resolving conflicts, and managing change effectively, managers can create a motivating work environment where employees thrive and contribute to the organization’s success.

A successful approach to managing organisational behaviour results in higher employee satisfaction, improved performance, and a more resilient and adaptable organization.

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Social Processes and Behavioural Issues

1 Concept of Organizational Behaviour

  1. The Open System and Institutional Perspectives of Society and Organisation
  2. The Society-Environment-Organisation Interface
  3. Social Processes as Sources of Human Behaviour
  4. Process Levels from Individual (Micro) Level to Society (Macro) Level
  5. Changing Society and Organisations in India

2 Approaches to Organizational Behaviour

  1. Meaning of and Approaches to Organisational Behaviour (OB)
  2. OB Components and Models
  3. Systems View of OB
  4. Components of Formal Organisation System
  5. OB Models
  6. Managing Organisational Behaviour

3 Evolution of Organizational Behaviour

  1. The Classical movement
  2. Social Man Theory
  3. Behavioural Movement
  4. Human Relations Movement
  5. Neo-Human Relations
  6. Behavioral Science Theorists

4 Personality, Values and Attitudes

  1. Models to Understand Human Behaviour
  2. Implications for the Organisation
  3. Personality
  4. Determinants of Personality
  5. Type and Trait Approaches to Personality
  6. Theories of Personality
  7. Impact of Personality Traits on Organisational Behaviour
  8. Importance of Personality
  9. Attitudes
  10. Attitudes and Organisation
  11. Values
  12. Socialisation’s Influence on Personality, Values and Attitudes
  13. Schein Socialisation Model

5 Learning and Behaviour Modification

  1. Concept and Definition
  2. Theories of Learning
  3. Reinforcement and Learning
  4. Role and Methods of Reinforcement
  5. Punishment
  6. Extinction
  7. Organisational Learning
  8. Learning Organisation
  9. Behaviour Modification
  10. Behaviour Modification Process
  11. Organisational Behaviour Modification (OBM)

6 Perception and Attribution

  1. Definition and Nature of Perception
  2. Basic Elements in Perceptual Process
  3. Factors Influencing Perception
  4. Perceptual Organisation
  5. Social Perception
  6. Impression Management
  7. Attribution
  8. Perception: Errors and Remedies
  9. Perception and its Application in Organisations

7 Motivation

  1. Motivation: Evolution of the Concept
  2. Types of Motivation
  3. Motivation and Morale
  4. Motivating employees in actual practice
  5. Motives and Managerial Behaviour

8 Group Dynamics and Team Building

  1. The Concept and Nature of Group
  2. Stages of Group Development
  3. Determinants of Group Productivity
  4. Teams: Nature and Types
  5. Effective Team Building
  6. Problems Affecting Teamwork

9 Conflict and Negotiation Strategies

  1. Defining Conflict
  2. Conflict: Types and Levels
  3. Sources of conflict
  4. Effects of Conflict
  5. Conflict Process
  6. Conflict Management
  7. Conflict Prevention
  8. Negotiation
  9. The process of negotiation
  10. Types of Bargaining Strategies
  11. Individual Differences in Negotiation Effectiveness
  12. Situational Factor of negotiation
  13. Ethics and Negotiation
  14. Third Party negotiations
  15. The Gandhian Approach to conflict resolution and integration
  16. Avoiding common mistakes in negotiation

10 Job Stress

  1. What is Stress?
  2. Understanding stress in organisations
  3. Types of Stress
  4. Knowing Stress Management Techniques
  5. Burnout and Rustout
  6. Coping with Stress

11 Employee Empowerment

  1. Concept and Theory of Employee Empowerment
  2. Management’s Role in Empowerment
  3. Measuring Empowerment
  4. Pros & Cons of Empowerment in an Organization

12 Organization Citizenship Behaviour

  1. Concept of OCB
  2. Evolution of OCB Concept
  3. Forms and Dimensions of OCB
  4. Antecedents of OCB
  5. Implications of OCB
  6. OCB in Practice
  7. Measuring OCB
  8. OCB: Potential Pitfalls

13 Organisational Inclusiveness

  1. Inclusion of People with Disabilities
  2. Gender Diversity
  3. Transgender and LGBT Inclusion

14 Diversity Management

  1. Meaning of Diversity Management
  2. Need for Diversity in Organisation
  3. Levels of Diversity
  4. Discrimination
  5. Biographical Characteristics
  6. What is Diversity at Workplace?
  7. The Reason Behind Rise of Diversity
  8. Diversity is a Threat or an Opportunity?
  9. Implementing Diversity Management Strategy
  10. Diversity Case Study

15 Positive Approaches to Work Behaviour

  1. Optimism in Workplace
  2. Happiness Objective or Subjective
  3. Spiritual Intelligence (SQ) at Workplace
  4. Concept of SQ
  5. Organizational Spirituality
  6. Contribution of Spiritual Intelligence to Managerial Leadership
  7. Emotional Intelligence
  8. Models of Emotional Intelligence
  9. Applications of Emotional Intelligence